How-to

Delete an upcoming session

Remove one upcoming session from the selected profile's Sessions list.

Warning: The delete control can remove a session immediately without asking you to confirm. Confirm that the session is for the correct client or student, then check the date, time, service, and location. Use your organization's cancellation process when it applies.

Delete the session

  1. Open Profiles and choose the correct client or student.
  2. Select Sessions.
  3. Select Upcoming.
  4. Find the session you want to remove.
  5. Confirm that the session is for the correct client or student, then check its date, time, service, and location.
  6. Select the trash icon at the end of the session row.

The row disappears, and Session removed confirms the deletion. The All and Upcoming counts decrease when the removed session matched those views.

Check a recurring schedule

Deleting one occurrence can leave other weekly occurrences in the list. Review the remaining dates and communicate with the affected clients or students according to your organization's process.

Remove one upcoming session from the selected profile's Sessions list.

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